Centro Mactan Suites

I flew to Cebu from Incheon, Korea. I have been to so-called Luxury Hotels like Marriott for countless times. However, there is no denying that this place shocked me because of the staff’s attitude. In my opinion, the staff regards the work as Career rather than Business. Due to the plane of Korean Air overshot, all flights were cancelled next day, including my original flight. I had to book another flight, which would depart the day after the next day. The new flight would depart at 8:30 so I decided to get up early and check out at 5:40. There was no necessary for the staff to wake up for my check-out but they did. They even cooked a delicious breakfast for me(The woman staff who knew I came from Korea specially provided me some Kimchi!). Later, the staff noticed that I had waited for Grab taxi for a long time so he asked me if I needed him to call a taxi for me… He told me not to be in a hurry just eat along the breakfast. Maybe the taxi driver he called was his friend.(Kind people always have friends who are also kind.) The fee to the airport costed less than Grab’s! I will never ever forget how the staff responded my appreciation, “It is my duty.” Nowadays, this kind of attitude is so rare that I feel that it is the first time I have visited such a nice and good hotel where has such attentive staff. As the saying on the front desk goes, “There is no limit to what a man can do or where he can do it if he doesn’t mind who gets the credit.” I hope the staff can see my comment. It is a reward for virtue.

Tianli